One of my accounts false banned for Account Takeover.
On August 22nd of this year one of my other EA accounts I use for my xbox account was banned for an account takeover after i changed the password for it. Since then ive been trying to get it appealed but all they tell me to do is go to "https://help.ea.com/en/customer-care/" However, whenever I do and I fill out the things it tells me to do it doesn't let me talk to live chat and it keeps on giving me suggestions on what I should do. Recently I logged back into the account just to check if they finally took action but they never did so I reached out again. Yesterday they got back to me but I never received an email and the case history page looks like the picture provided. Long story short I just want to get this situated and figure out why they banned the account for me simply changing the password. Especially when the account was made years ago and all the signed in locations have been my location since I made the account.
