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Rising Newcomer

8 months ago

Permanently banned EA FC 25 account — no explanation (Case #215541021)

Hello EA Forum Team, I’m writing regarding a ban on my EA FC 25 account (Case #215541021). I received a permanent ban without explanation and only generic responses from support. I have never cheat...

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Asmodeus566

Hero+

8 months ago

kovalgeg Here on the forum we cannot assist with account actions. You will have to go through the TOS team.

If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/

IF the TOS team after multiple cases denies your appeal and states the no further action/reviews will be performed then there is nothing else that can be done.

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