Forum Discussion

dikobokan's avatar
dikobokan
Newcomer
3 hours ago
Solved

PlayStation Network linked to old EA account

Hello. My PlayStation Network account diko_kyrie is linked to an old EA account with a Yahoo email that no longer exists. I no longer have access to that email and I can’t reset my password. I am the owner of the PlayStation account and I would like to recover my EA account and change the email address.

  • Hey dikobokan​

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hey dikobokan​

    If you no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. 

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 1 hour ago
4,803 Posts