Re: My Email Has Been Hacked and can’t recover the account, Please Help

I have already sent in a request for help 2 days ago at

https://help.ea.com/en/customer-care/

This morning, I saw my case was "solved" but there wasn't anything done to help me and the account is still under the hacker's email. 

I’m going through the same problem right now but the difference is I’m not hacked my PlayStation account is linked to a EA account and email I no longer have access too and I just emailed EA support I don’t know what to do.

makkmakk29​ GetMoreSunlight​ 

I marked the solution above. If, for whatever reason you do not have access to your email address, you will need to contact an Advisor via that link. Create a new case if your current issue is not yet resolved. Thanks.

I finally got into contact with someone and they closed the live chat while i was answering questions. I just need to unlink my old EA account from my PSN account so I can link my new EA account i set up with my new email. Why is it so hard to get into contact with someone and find a solution so i can use your services.