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Thetuffestpiri's avatar
3 days ago
Solved

Refund ea play pro subscription

I accidentally brought ea play pro on my mums credit card instead of ea play and i really need to refund the money as we're not in the best spot and can barely cover rent please can any ea representatives help me as I am so sorry I just made one mistake and I really need this refund

  • Hey there, I’m sorry to hear about the situation.

    Refunds and payment issues like this can’t be handled through the forums, so you’ll need to contact EA Help directly so they can review the purchase and let you know what options are available. You can contact EA Help here: https://help.ea.com/

    Please keep in mind that any refund would still be subject to EA’s refund policies and eligibility requirements.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey there, I’m sorry to hear about the situation.

    Refunds and payment issues like this can’t be handled through the forums, so you’ll need to contact EA Help directly so they can review the purchase and let you know what options are available. You can contact EA Help here: https://help.ea.com/

    Please keep in mind that any refund would still be subject to EA’s refund policies and eligibility requirements.

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