Forum Discussion

YattWyatt's avatar
YattWyatt
Seasoned Novice
15 days ago
Solved

Refund

Hi, I purchased EA SPORTS FC 27 on Oct, 11 2026 through the EA app and have played for 1 hour and 23 minutes. The game isn’t appearing in the Refund Tool, so I can’t submit a refund request. Could yo...
ea help
  • EA_cuervo's avatar
    EA_cuervo
    15 days ago

    Hi there, I'm sorry to hear you're running into trouble with a refund.

    We're unable to assist directly with refund requests here in the forums. Please reach out directly to the EA Help team, and an advisor will be able to look into your account and assist you further.

    Please let us know if you have any issues getting in touch with them!

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
15 days ago

Hi there, I'm sorry to hear you're running into trouble with a refund.

We're unable to assist directly with refund requests here in the forums. Please reach out directly to the EA Help team, and an advisor will be able to look into your account and assist you further.

Please let us know if you have any issues getting in touch with them!

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hi there, I'm just reaching out to check if you managed to get this sorted. Let us know if you still need any help!

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 3 days ago
5,557 Posts

Recent Discussions