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nithin0402's avatar
nithin0402
Rising Newcomer
2 days ago

Relink PSN account

EA Help / NextStep Beta is showing “I’m sorry but something went wrong. Please check back shortly.” I cannot create a support case.

My issue is EA account linking. My EA account says it was previously linked to PlayStation Network account, but I need help confirming as this was my old PSN Online ID and correcting/restoring the link.

 My email remains the same but had to change my psn id.

Please advise how I can reach a human EA advisor, because Contact Us is not working.

account linking

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi, thanks for reaching out. For what you’re trying to do, you may be able to unlink your old PSN account from your EA Account yourself by following this guide.

    Heads-up: if you unlink your platform account and link it to a different EA Account, any entitlements, like in-game rewards, points, and items, will remain on the EA Account that your platform was first linked to. 

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