Request to Change EA Account Bound Email (Steam Linked, Old Email Invalid)

Question

Hello, the old email bound to my EA account [edit: email address removed] has been deactivated and I am unable to receive verification codes. When logging into Battlefield series games via Steam, the system forces a password reset, which prevents me from logging in normally.

My Steam ID is 9178cb911, and the currently valid new email is [edit: email address removed]. I can provide Steam purchase records, game library screenshots, and in-game playtime as proof of account ownership.

I kindly request assistance in changing the EA account bound email to the new one and removing the current password reset restriction. Thank you.

PC

Translation Notes

elliotlh · Answer

Hi sondaofenkai,
I'm sorry to say that it's not possible to have account details changed here, since nobody has access to accounts for security reasons.&nbsp;
If you're not able to change the email address yourself, you should be able to get assistance from EA Help. The guide below should give you the steps to get in touch.&nbsp;
https://help.ea.com/en/articles/security-and-rules/update-ea-account-info/&nbsp;
(Thread moved to EA Community Discussion).

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Request to Change EA Account Bound Email (Steam Linked, Old Email Invalid)

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