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Boss1435's avatar
Boss1435
Newcomer
2 months ago
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Requesting help resetting the password on EA Account

Hello EA Support, I would like to request help with resetting the email password associated with my EA account. Unfortunately, I no longer have access to my email account, so I am unable to reset...
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  • EA_Lanna's avatar
    EA_Lanna
    2 months ago

    Hi Boss1435​, 

    Boss1435 wrote:

    I would like to request help with resetting the email password associated with my EA account.

    While we aren't able to recover EA accounts or update them through the EA Forums, our support team can help with these cases if you get in touch with them. To reach them, open this EA Help guide, scroll to the bottom, and click 'Contact Us'. The support bot will then ask you a few questions to help with your case creation, and once that's done, your case will be sent to a live support agent who'll do their best to help you recover your EA account. 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
1 month ago

Hey Boss1435​, just popping in to catch up! How did things? Were you able to recover your account?

 

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