Forum Discussion
DeDX3
14 days agoSeasoned Newcomer
A case for my query has been created but I don't see a follow up on it :(
EA_cuervo
Community Manager
13 days agoSince this is an account-related issue, I suggest that you contact them via chat:
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.
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