Is there any way to contact EA support that isn't bot-based?

I no longer have access to the email address associated with my EA account and would like to change it to my current one, but EA support isn't very helpful. As the title suggests, I've filed about five cases and I'm still trying to communicate with live support, but these bots don't understand what I'm saying. I've sent proof of purchase for dlcs and all the information I know about the account, but they still tell me it's incorrect, even though I know it's correct. So, my question is: is there any way to contact someone who handles this, not bots?