Forum Discussion

DefuzaxUK's avatar
DefuzaxUK
Newcomer
7 hours ago

Trying to contact support only get a bot

Is there anyway of contacting ea support as every single time I open support chat it’s “EA Next step” beta bot support.

where is the ability to actually to talk to a real human as the bot doesn’t actually answer the questions I’m asking it.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    Hi there. You should be able to find your issue using the bot, but then get the option to talk to an advisor. Unless you're trying to contact them for an issue that isn't supported. What did you need some help with?

  • walshy19xx's avatar
    walshy19xx
    New Novice
    3 hours ago

    Hi can you help me, I keep getting an unable to connect to ea servers issues