Forum Discussion

DefuzaxUK's avatar
DefuzaxUK
Newcomer
26 days ago

Trying to contact support only get a bot

Is there anyway of contacting ea support as every single time I open support chat it’s “EA Next step” beta bot support.

where is the ability to actually to talk to a real human as the bot doesn’t actually answer the questions I’m asking it.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hi there. You should be able to find your issue using the bot, but then get the option to talk to an advisor. Unless you're trying to contact them for an issue that isn't supported. What did you need some help with?

  • walshy19xx's avatar
    walshy19xx
    New Novice
    26 days ago

    Hi can you help me, I keep getting an unable to connect to ea servers issues 

  • Cy1pe's avatar
    Cy1pe
    Seasoned Newcomer
    25 days ago

    You simply cannot file an appeal, nor can you contact customer service.           There is no reason to ban your account, because professional players are also banned, and they can get it lifted because they are special, while ordinary people like us can only endure it. ...

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