Steam Account Linked to an Unknown EA Account

Question

I need assistance with an issue involving my Steam account.

When I try to link my Steam account to my EA account, I receive a message stating that my Steam account is already linked to a different EA account. The email address associated with that EA account is not mine, and I do not recognize it. Because I don’t have access to that account, I am unable to unlink my Steam account myself.

I am the rightful owner of the Steam account and can provide any information necessary to verify my ownership, including my Steam ID, purchase history, account details, or any other verification you require.

I would appreciate your assistance in unlinking my Steam account from the unknown EA account so I can link it to my own EA account.

Thank you for your time and assistance. I look forward to your response.

ea_lunardustcat · Answer

Hi there, sorry to hear your situation, but we’re not able to help with account-related issues on the forums.
If you believe your account may have been hacked, please contact Steam Support and our support team by following the guides below.
https://help.steampowered.com/en/wizard/HelpWithAccountStolen
https://help.ea.com/en/articles/ea-account/secure-hacked-account/