I tried contacting customer service to fix this problem, but they seem to close my case, or mark it as resolved without giving a solution. I am very disappointed and dissatisfied with EA Help. My Steam and Gmail accounts are still linked to my old hacked EA account. Please unlink them and you'll have my thanks.
Community ManagerHey EzDaMan,
Unfortunately we can't help with account issues like this on the forums. I'd recommend reaching out to our live support team, preferably via a chat. They can take a look at this for you.
EA's Chat Support is broken, i can't talk with someone no matter how many times i do it.
EA_QueenBee Please help me, I am BEGGING at this point.
Community ManagerHey EzDaMan,
What's happening exactly when you try to reach out via a chat? Is the option just not popping up for you?
Yes, either there is no option to reach out, or when you make a case, they immediately mark it as resolved without doing anything. It's been like this forever.
Community ManagerWhat happens if you open the link from an incognito window? Does that give you the option to chat?
Community Manager
Community Admin
