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renakosanchez's avatar
renakosanchez
New Novice
2 months ago

Steam Linked to Wrong EA Account

When I launch my game via Steam, it requests verification from an email that is not mine. My Steam account seems linked to the wrong EA account. I need help unlinking Steam from that old EA account and linking it to my current EA account.

PLEASE HELP ME

5 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey renakosanchez​ first thing to do is to review this help article

    If you can't get it sorted, then you can find links to our live support team there, who can assist you further.

    Darko

  • renakosanchez's avatar
    renakosanchez
    New Novice
    2 months ago

    Hey EA_Darko​ My Steam account doesn't appear to be linked to the account I'm using; it's linked to a different email address. I also can't connect to EA Games live support. Please help.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    We are not able to assist with account related issues here renakosanchez​. It's frustrating but anything account related needs account verification done first and we simply cannot do it here. 

    You can use the links in the help article I shared to speak with out live support team.

    Darko

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