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renakosanchez's avatar
renakosanchez
New Novice
2 months ago

Steam Linked to Wrong EA Account

When I launch my game via Steam, it requests verification from an email that is not mine. My Steam account seems linked to the wrong EA account. I need help unlinking Steam from that old EA account a...
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renakosanchez's avatar
renakosanchez
New Novice
2 months ago

Yes EA_Darko​ , it's still ongoing and no EA Games employee has contacted me, and I can't contact them either.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey renakosanchez​ first thing to do is to review this help article

    If you can't get it sorted, then you can find links to our live support team there, who can assist you further.

    Darko

    • renakosanchez's avatar
      renakosanchez
      New Novice
      2 months ago

      Hey EA_Darko​ My Steam account doesn't appear to be linked to the account I'm using; it's linked to a different email address. I also can't connect to EA Games live support. Please help.

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        2 months ago

        We are not able to assist with account related issues here renakosanchez​. It's frustrating but anything account related needs account verification done first and we simply cannot do it here. 

        You can use the links in the help article I shared to speak with out live support team.

        Darko

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