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MamrdelPrujem's avatar
MamrdelPrujem
Seasoned Newcomer
3 months ago
Solved

Steam linked with EA account

Hi , I need help i linked wrong Steam with EA app and now i need to wait 365 days to get it right... Is there any way to speed it up ? :/ 

  • Hello MamrdelPrujem​,

    you can try contacting EA Support and explaining the situation there. Hopefully they will be able to help you. 

    We cannot help with these kinds of issues here in the forum. 

4 Replies

  • I have the exact same issue. Did you find a solution? I contacted chat and after talking to someone that felt like AI, I was told to wait for the "team" to contact me for up to 72 hours but nothing yet.

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hello MamrdelPrujem​,

    you can try contacting EA Support and explaining the situation there. Hopefully they will be able to help you. 

    We cannot help with these kinds of issues here in the forum. 

  • AretiKetime's avatar
    AretiKetime
    New Novice
    2 months ago

    EA didn't help in the support either. How about not locking out accounts for 365 days if there has been an accidental switch  in connected accounts ONCE!? I understand there are concerns if someone is switching accounts all the time, but I only linked the steam account once and the system says I need to wait for a year after the second time? The EA support hasn't replied for 3 days btw, so you are locking us out of our purchases with no reason.

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 months ago

    If you're having issues with the linking, please contact Support again. They're the only ones that have access to accounts, so they're the only ones who can help with an issue like this. If you want to deal with the issue quickly, please contact Support through a live chat instead of using the e-mail option.