Forum Discussion

AKA_DaGGG's avatar
AKA_DaGGG
Rising Newcomer
5 hours ago
Solved

Subject: Unable to Receive Verification Email (Gmail Disabled)

Hello EA Support Team,

I am currently unable to log in to my EA account because the verification code is being sent to my Gmail address, which has unfortunately been disabled by Google.

Since the Gmail account is suspended, I cannot receive the verification email required to complete the login process.

Here are my account details:

EA ID: dxOWOxb
Registered Email: [edit: email address removed]
New Email: [edit: email address removed]

I would like to kindly request your assistance in updating the email address associated with my EA account to the new email listed above, or providing another way to verify my identity so I can regain access.

I am willing to provide any additional information needed to confirm that I am the rightful owner of this account.

Thank you very much for your time and support.

Best regards

  • AKA_DaGGG​ 

    Account ownership verification can only be done by EA Advisors rather than via the Forums here. Please make contact with an EA Help Advisor for assistance with changing your email.

    EA Help

    Thank you.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    AKA_DaGGG​ 

    Account ownership verification can only be done by EA Advisors rather than via the Forums here. Please make contact with an EA Help Advisor for assistance with changing your email.

    EA Help

    Thank you.