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1245a555's avatar
1245a555
Newcomer
10 days ago
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Subject: Urgent Appeal – Permanent EA Account Ban Dear EA Support Team

Subject: Urgent Appeal – Permanent EA Account Ban

Dear EA Support Team,

I am requesting a manual review of the permanent ban on my EA account.

Email associated with my account: [edit: email address removed]

I believe this ban may have been issued by mistake or due to a technical issue. To the best of my knowledge, I have followed EA’s rules and have not intentionally violated any policies.

I respectfully ask your team to investigate my account activity, review the evidence behind this decision, and check whether a technical error or incorrect enforcement action may have occurred.

I understand the importance of EA’s rules and am willing to cooperate fully to resolve this situation. If the ban was applied incorrectly, please reconsider the decision and restore my account access.

I kindly request a genuine manual review by a member of your team rather than an automated response. If there is a specific reason for this permanent ban, please provide further details so I can understand and address the issue.

Thank you for your time and consideration. I sincerely hope my account can be reviewed fairly and reinstated if the ban was issued incorrectly.

Kind regards

  • Hi 1245a555​,

    I'm very sorry to hear about the permanent ban on your EA Account. I understand you're requesting a manual review, and I want to help you get to the right place for that.

    First, I want to reassure you that all ban appeals are reviewed by a live member of our Terms of Service team. While the email notifications for these reviews often use standardized wording for privacy and consistency, the investigation itself is conducted by an advisor.

    For your account's security and privacy, we cannot discuss or overturn any account sanctions here on the public forums. The one and only way to have your ban reviewed is by submitting an appeal to our dedicated Terms of Service team.

    You can find all the information on how to do that, along with the link to submit your case, in our official guide:
    Check and appeal EA Account locks, bans, and suspensions

    I hope this clarifies the process and that our team can provide you with a clear update on your account's status.

2 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Hi 1245a555​,

    I'm very sorry to hear about the permanent ban on your EA Account. I understand you're requesting a manual review, and I want to help you get to the right place for that.

    First, I want to reassure you that all ban appeals are reviewed by a live member of our Terms of Service team. While the email notifications for these reviews often use standardized wording for privacy and consistency, the investigation itself is conducted by an advisor.

    For your account's security and privacy, we cannot discuss or overturn any account sanctions here on the public forums. The one and only way to have your ban reviewed is by submitting an appeal to our dedicated Terms of Service team.

    You can find all the information on how to do that, along with the link to submit your case, in our official guide:
    Check and appeal EA Account locks, bans, and suspensions

    I hope this clarifies the process and that our team can provide you with a clear update on your account's status.

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hi, there hasn’t been any reply for a while. Has the issue been resolved?

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