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Boomerang070911's avatar
Boomerang070911
Rising Newcomer
2 days ago

support system

your support system is a joke you say we can launch a case and a ticket but then provide no way to access it was good is being able to see my cases and tickets but then not allow me to create a new one. well done EA you have successfully taken so much of money whilst providing a useless service with no way of using the products I have spent my money. i fear unless you resolve this soon myself and others will look elsewhere.

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Hey Boomerang070911​, what exactly is happening?

    Were you able to create a case for an issue with our live support team but then not update it? If so, did you open an email or chat case?

    The more info we have from you the better we can get your sorted.

    We just need to check a few boxes so as to ensure that the info we have is correct.

    Darko

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