Forum Discussion

Twice_LikeyTzuyu's avatar
Twice_LikeyTzuyu
Newcomer
2 days ago
Solved

The currently connected email has been deleted

Hello, my problem is that the email address linked to my EA app has been deleted, so I can't receive the two-factor authentication code. I tried linking my phone number, but I can't receive the code....
account linking
hawkzheng's avatar
hawkzheng
Rising Newcomer
2 days ago

What the heck are you customer support doing EA???? I cannot log in with my EA account because I CANNOT RECEIVE THAT EMAIL. I cannot reach the customer support or chat with a real person without log in with my EA account. So I registered a new account and open the customer support page try to reach you guys, I selected the topic, described my case, guess what? when I submitted my cases, it was rejected and the website shows that : This issue isn't supported by advisors .How can I 他妈 retrieve my own EA account??? Please help me!

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