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ALCTRAZ99's avatar
ALCTRAZ99
Seasoned Novice
2 days ago
Solved

There is an unknown EA account linked with my steam account.

I am unable to link my own EA account to steam due to this. Please help me fix this!

  • Hi ALCTRAZ99​,

    In order to link a Steam account to an EA account, you need to be able to sign in to the Steam account to complete the linking. If you don't remember doing this before when playing EA games on Steam, it means someone had your Steam login information and accessed it to set up that initial link. 

    Alternatively, if you're seeing an unknown EA account linked to your Steam account, and you have played EA games from your Steam profile before, you may be dealing with a compromised EA account. In this case, try to recover the EA account using these steps, and failing that getting in touch with our support team for more help. 

    - EA_Lanna

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hi ALCTRAZ99​,

    In order to link a Steam account to an EA account, you need to be able to sign in to the Steam account to complete the linking. If you don't remember doing this before when playing EA games on Steam, it means someone had your Steam login information and accessed it to set up that initial link. 

    Alternatively, if you're seeing an unknown EA account linked to your Steam account, and you have played EA games from your Steam profile before, you may be dealing with a compromised EA account. In this case, try to recover the EA account using these steps, and failing that getting in touch with our support team for more help. 

    - EA_Lanna