Joshua05600
1 day agoTraveler
two-factor authentication problems with changing email.
I am having problems with changing to a new email through the EA app. each step requires me to put in a code, problem there is that a code never comes through despite being many days ago, it is really annoying when each button needed triggers the authentication. the reason i need to change my email is due to it being deleted (its a school email) and i have a perinate email ready. I have tried to link my phone instead but the same issue applies being a Authentication not arriving. Is there any solutions around these?
Hey Joshua05600,
Unfortunately we can't help with account issues here on the forums. If you reach out to our live support team, they can take a look at updating the email for you.