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Aaluka's avatar
Aaluka
Newcomer
4 months ago

Unable to access Kids account

My child's account has had its email changed to anonymous.ea.com. I tried contacting help and was told there is nothing they can do. Can someone explain to me how to access to this account. I just want to have it unlinked from his Xbox account.

1 Reply

  • Hello Aaluka,

    EA support is the only one that can assist you with the issue. Try talking with a different EA support agent.

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