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Sodium2003's avatar
Sodium2003
Seasoned Newcomer
3 days ago
Solved

Unable to connect

Anyone help with this? No error code but i can't open the game same problem with my firend  
ea help
  • EA_Lanna's avatar
    EA_Lanna
    3 days ago

    Hi Sodium2003​, 

    That error message signals issues with connecting online to the game. Troubleshooting can help improve connectivity. I'll share some steps you can try to resolve that error message. Could you share what device you're getting this error on? The steps change depending on the device you're playing from. 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 days ago

Hi Sodium2003​, 

That error message signals issues with connecting online to the game. Troubleshooting can help improve connectivity. I'll share some steps you can try to resolve that error message. Could you share what device you're getting this error on? The steps change depending on the device you're playing from. 

- EA_Lanna

  • Sodium2003's avatar
    Sodium2003
    Seasoned Newcomer
    24 hours ago

    after 2 day its ok already now. Thanks for replying

    • EA_Lanna's avatar
      EA_Lanna
      Icon for Community Manager rankCommunity Manager
      23 hours ago

      That's great news Sodium2003​! Thanks for letting us know how you got on. 🙂

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