Forum Discussion

Dark_Knight_Coug's avatar
5 months ago

How do I link a child account to the family management on my account?

I have created my own EA Account to allow me to use the family management settings. I created a child account for my two sons, but when creating a child account, it never asks for an email address for them.  It only asks for the parent/guardian email for permission.   When I want to add my sons to the family EA account, it only asks for email addresses, not EA ID's.  How do I add the child accounts to the family account?

4 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey Dark_Knight_Coug​,

    Looking at our article on setting up child accounts:

    Can a child account be linked to an adult account?

    You can’t link a child's EA Account to an adult account.

    If you have an adult EA Account, you can link your teen's account to yours and create a Family account.

    In order to protect them, child accounts are very limited in what they're able to do. We have some more information in this article about parental controls.  Hopefully that'll help to answer any more questions you have. 🙂

  • MasterGunz67's avatar
    MasterGunz67
    Newcomer
    2 months ago

    Hi EA_QueenBee​ 

    I'm trying to add my son's account to my family. I send him the invite, but for the life of me, I can't get him to be able to log into the website to accept it. There's no option on the app for it, either. I'm at my wits end trying to fight this system to make it work. Any assistance would be appreciated.

  • d5147f6d5ce8742d's avatar
    d5147f6d5ce8742d
    Seasoned Newcomer
    23 days ago

    So you’re protecting my child by not letting me see their account cool. Well how do they use there childs account for other games or consoles. My kid plays Madden 26 on PlayStation network under a certain username and he would like to be able to play on his switch to using that same username but when trying to sign into the switch to the only option is to sign in using an email.

  • Same problem: the child account only has an EA ID with a password, it cannot have an email or phone number which are the only identifiers the login page accepts (there is no "login with EA ID" option at "signin.ea.com"). So even though I am the one who sets up the child account and I know the password, I have yet to find a way to do anything with the account because there is no way to login.

    Upgrading to a "teen" account (age 13 here in the US) sounds like it will allow you to add an email address which would let you invite the account into the "family management" section (I cannot for the life of me understand why child accounts aren't automatically part of "family management" like every other platform). No idea if that is feasible because I basically lost the EA ID my son wanted to the child account and gave up.