Forum Discussion

e816c07efcd21e93's avatar
2 days ago

Unable to connect

Hello, any game I want to play on ps5 ( Fc25, FC 26, battlefield 6, ufc 5, etc) gives me the same error "unable to connect" I tried to reinstall the games, console, change the internet, all methods, I have the same email address with the console, all in vain.

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hey e816c07efcd21e93​ that is an odd one, alright.

    Can you grab the full error you are seeing and share it with me?

    They often have extra info that allows us to narrow down the cause of an issue.

    Is if just EA games, or do you see the issue with other games on the PS5?

    Is your PS+ in date, and is the account that has it set to primary on your console?

    If connection based then it's worth taking a look at the connection troubleshooting article here

    Let me know how you get on and we can it from there.

    Darko

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 1 minute ago
4,541 Posts