Forum Discussion

SkywalkerTexas's avatar
SkywalkerTexas
Newcomer
2 days ago

Unable to contact EA Support

I am unable to log in to my old account with a different name. I am unable to play BF6. The Help page is only doing so much and brings me back to the same information. I have received zero help from the so-called EA Support. This is absolutely ridiculous. I have contacted EA support at least four times over the last two days. Zero Feedback. Zero Help! Absolutely substandard customer service and no way to contact them.   

ea help

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hello. We can't help with account related issues over the EA Forums. You'll need to contact an advisor again. Normally, they can help with this as long as you can verify ownership. Cases can be opened by hitting the 'Contact Us' button at the bottom of this page. Thank you.

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!3,434 PostsLatest Activity: 4 hours ago