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ghsmith55's avatar
ghsmith55
Rising Novice
6 months ago

unable to log into help.ea.com/tech support verification email no longer exists

Although I was able to change my log in/contact e-mail to my new account, EA help is using my old email account which does not exist any longer for verification purposes.  I am unable to use EA Help/...
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ghsmith55's avatar
ghsmith55
Rising Novice
6 months ago

I use Firefox, which like Chrome is an open source browser, but is not Chrome.  I did try using Opera (which I hate), but it made no difference.  In desperation I tried to delete my entire EA account and create a new one, but was again thwarted by a demand to send verification to the defunct email address.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Can you please try using Chrome?

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