Unable to Understand the Process

Hey all!

After some time away I learned my account ive had since 2012 was hacked. After a long process to recover (Thank you EA support on this step, you guys were fantastic here!)

I then learned whoever stole my account had added 30 plus friends and got my account banned from Apex. I recieved 3 automated appeal denials, then submitted a formal DSAR to get further clarity. This only stated that the details of the ban would have been sent to my email, this would have been sent to the ahckers email address. It doesn't seem to matter how much evidence and detail I provide I am just stuck in a loop. I have over 1,000 total hours and nearly $2,000 since beta put into this account, I can't just let this go over getting my account stolen one time in 14 years. 

Now what I am confused about, my Penatly History section is empty but I am still banned. Further to this my case file previously titled "Apex Legends Ban / Recovered Account" was changed by supprt to "Delete EA Account"

Does anyone have some advice to help me along?

Thank you!