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gullestad10's avatar
gullestad10
Rising Newcomer
2 months ago

Unknown email adress to linked account

I cant play any EA games on my PS5 since i do not know the email adress on my EA account. I want to link my PSN account to a new EA account so i can log in. 

Been searching all over the place and tried contacting support but i dont know if that came trough. 

Anybody know if there is a quick fix or anybody have a phone number, mail or link to a actual EA support. 

 

br

Ole

2 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey gullestad10​

    If you don't know or have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details.

    The steps on this page would typically help you update that information, but since you no longer have access to the email itself it'd be best to just scroll to the bottom for the Contact us option. An advisor will need to verify a few account details and should be able to work with you to get things updated from there. 

  • Same issue for me. I try the contact us and fill out the form but nothing happens. I dont recieve an email saying i submitted an issue.....nothing