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PursephonePlays's avatar
PursephonePlays
Rising Newcomer
27 days ago

Username change will not work

My username across Twitch and all of my socials is PurrsephonePlays, but when I try to update my EA ID to match, it tells me to "Enter a valid EA ID." It will however allow me to put "PursephonePlays" but this is the incorrect spelling and does not align with my Twitch/socials. I have tried logging out and back in with no success. Can this please be fixed?

account info

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Sorry to say PursephonePlays​ but if a username is not accepted then you will need to choose another.

    We cannot give you access to a username that is not accepted.

    Darko

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