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clown_slayer_nz's avatar
8 hours ago

Verification Codes Aren’t Sending To My Email At All.

I’m currently locked out of making any account changes to my account because my two-factor authentication (2FA) is enabled and I’m not receiving ANY verification code emails. And YES I’ve checked my spam and junk folders, confirmed that my email address is correct, and made sure there are no filters blocking incoming messages, but the codes still aren’t coming through. This leaves me in a loop where I can’t update my email or adjust any of my settings or my account details without a code that won’t send to me. HELP ME CHANGE MY EMAIL PLEASE TO MY ACCOUNT!!!

1 Reply

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    8 hours ago

    Hi clown_slayer_nz​,

    In that case, you better reach out to EA support where you can get some further help with this.

    You can reach out on EA Help here and an advisor will look into this with you. 

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