Forum Discussion

DarkAnj3ll's avatar
DarkAnj3ll
New Novice
29 days ago
Solved

Waiting for 4 weeks Unlink Account

How unLink Psn account takes 4 weeks, and I contact them a lot, they don't help whole point of having support is to help, and that exactly what then don't 

  • EA_Pythia's avatar
    EA_Pythia
    15 days ago

    Please contact the EA Support per Chat - this should give you the chance to talk to an advisor directly and they should hopefully be able to help you unlink the account. However, an EA account can only be linked to one PSN account in its lifetime, so except for if the support can make an exception, it won't be possible to link a different PSN account to your EA account. Please contact them per chat to explain your situation there and see what can be done.

8 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    29 days ago

    Hello DarkAnj3ll​,

    how exactly did you contact Support and what did they say? Did you recently relink your PSN account or what exactly is the situation? 

  • Using EA support,no, it was an old account. unlinck it when I went to my account, tried linking a new one, didn't let me and contact them no one helped, just told me you're in a queue 
    Case #208751462
    Case #208754781
    Case #209285466
    all close for some reason its like they fix my problem, no one contact me .just you guys know this is not a support call, other companies and see how easy they help you not take month, you paid for games and no one cares

     

  • EA_Pythia​ why you guys have support just change a name, publishing so many games and cant even help with the basic needs of your players .

  • big-tree83's avatar
    big-tree83
    Rising Newcomer
    24 days ago

    I've got the same issue, had my case unanswered since August last year. Case #187593373.

  • I dont understand this when you can t support stop doing this login and link 

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Please contact the EA Support per Chat - this should give you the chance to talk to an advisor directly and they should hopefully be able to help you unlink the account. However, an EA account can only be linked to one PSN account in its lifetime, so except for if the support can make an exception, it won't be possible to link a different PSN account to your EA account. Please contact them per chat to explain your situation there and see what can be done.

  • EA_Pythia​ 
    I like to see that the engineer made this. I think he never even played with PSN. Are you employing dumb people or simply don't check anything else,if I change where I live, I have to change my PSN. Anyway, the only thing I can say I'm so sorry for anyone who buys your games, you just pass people and no fukcing help.

     

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!1,157 PostsLatest Activity: 3 hours ago