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5weetyPepper's avatar
5weetyPepper
Traveler
1 year ago
Solved

Where is the option to contact live chat support? Does it even still exists?

A few days ago I tried to login into my old account to unlink steam. The problem is ea doesn't send me 2fa verification code. I contacted support and they sent me this link and said to reach live cha...
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ea help
login issue
  • 5weetyPepper's avatar
    5weetyPepper
    1 year ago

    Ok guys so I got the live chat option to appear. Try to turn on vpn and set it to US. Then do what the manager guy said. It didn't work with other countries though. I'll mark this as a solution. Hope it works for you.

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
1 year ago

Just to help illustrate what you're explaining. The Chat option should appear at the bottom after filling out the form: 

 

hoodlum3121's avatar
hoodlum3121
Seasoned Newcomer
1 year ago

After I click "Contact us" only circle appears and stays turning, nothing really happens when we are in need of help..

Tried with US Vpn (US IP address) but there seems to be no difference.

  • hoodlum3121's avatar
    hoodlum3121
    Seasoned Newcomer
    1 year ago

    I'm trying to launch EA FC 24 but:


    Tried to do what popup windows says but there is no difference when trying again, the error stays the same.

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