Forum Discussion

5weetyPepper's avatar
5weetyPepper
4 months ago
Solved

Where is the option to contact live chat support? Does it even still exists?

A few days ago I tried to login into my old account to unlink steam. The problem is ea doesn't send me 2fa verification code. I contacted support and they sent me this link and said to reach live cha...
discussion
ea help
login issue
  • 5weetyPepper's avatar
    5weetyPepper
    4 months ago

    Ok guys so I got the live chat option to appear. Try to turn on vpn and set it to US. Then do what the manager guy said. It didn't work with other countries though. I'll mark this as a solution. Hope it works for you.

jdrewek's avatar
jdrewek
Seasoned Rookie
4 months ago

I need to either merge or delete an EA account that is not linked to a gaming platform and adjust my older EA account that IS linked to a platform however is associated with a deactivated email address. I have filed a case and EA support continues to close the case with a chat transcript to a chat that I was never invited too. This has happened three times in the last two days. What gives? 

10954652's avatar
10954652
Rising Newcomer
22 days ago

They force close all my cases now, after not helping at all and expecting me to remember every last of info from 7 plus years ago. I'm in the same situation right now.

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!3,495 PostsLatest Activity: 4 hours ago