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5weetyPepper's avatar
5weetyPepper
4 months ago
Solved

Where is the option to contact live chat support? Does it even still exists?

A few days ago I tried to login into my old account to unlink steam. The problem is ea doesn't send me 2fa verification code. I contacted support and they sent me this link and said to reach live cha...
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ea help
login issue
  • 5weetyPepper's avatar
    5weetyPepper
    4 months ago

    Ok guys so I got the live chat option to appear. Try to turn on vpn and set it to US. Then do what the manager guy said. It didn't work with other countries though. I'll mark this as a solution. Hope it works for you.

Latul007's avatar
Latul007
New Scout
2 months ago

EA_cuervo​ 

I just selected the topic "Update EA account" and I don't have an option for live chat.
I am in Canada. No VPN in the US but when I create a ticket, I have been asked to live chat but I cannot.

Thank you, 

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
2 months ago

Could you please try creating a ticket while using your browser in Incognito mode and being logged out of the website?

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