Forum Discussion

5weetyPepper's avatar
5weetyPepper
4 months ago
Solved

Where is the option to contact live chat support? Does it even still exists?

A few days ago I tried to login into my old account to unlink steam. The problem is ea doesn't send me 2fa verification code. I contacted support and they sent me this link and said to reach live cha...
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ea help
login issue
  • 5weetyPepper's avatar
    5weetyPepper
    4 months ago

    Ok guys so I got the live chat option to appear. Try to turn on vpn and set it to US. Then do what the manager guy said. It didn't work with other countries though. I'll mark this as a solution. Hope it works for you.

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
31 days ago

Black_Shark23​ Unfortunately, I wouldn't be able to assist you with missing content here in the forums. What topic are you selecting when trying to create a ticket?

AyomideFaj1's avatar
AyomideFaj1
Newcomer
4 days ago

Good Day, 

please I am looking to get in contact with support via live chat & I tried what you had instructed earlier in the thread but I couldn’t find “Update EA Account “. 

I am hoping to chat with a live agent and for full context, I am on mobile web. 

please help. Thank you 

  • Friction_SHAH's avatar
    Friction_SHAH
    New Novice
    19 hours ago

    Hi AyomideFaj1​ , 

    4 days ago , i posted the complete GUIDE on how to approach the LIVE CHAT SUPPORT , you must see that . 
    You said , you couldnt find “Update EA Account “ . No problem , thats fine , choose other options until the LIVE CHAT SUPPORT option becomes visible .

    Check my complete reply that i did to a player 5weetyPepper.

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