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7sgmharlein's avatar
7sgmharlein
New Novice
5 months ago

Why can't I receive the email verification code from EA?

Why can't I receive the email verification code from EA? (CM: Edited to remove additional language. Please post in the language of the board.)
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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
5 months ago

Hi there,

If you're not getting codes to your email address, try resending the code. If that doesn’t work, make sure:

  • your inbox isn’t full
  • you’ve checked the spam folder
  • you or your service provider haven’t blocked us
  • you’re logged in to the right EA Account.

 

If you’re logged in to a different EA Account, your codes might go to the wrong email.
Keep your EA Account email address up to date so you can always get your codes.

If you’re still not getting your codes, look for a past email from ea@e.ea.com and allow images to be displayed. Then, resend the verification email.

 

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