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BurgerrSauce's avatar
BurgerrSauce
Newcomer
1 month ago
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Worst Help section of any company ever..

All I wanted to do was request a refund for a subscription I never asked for, instead I've spent an hour going round in circles with some AI chatbot that is completely useless. No matter what I ask or reply with i get nowhere it's just a loop. 

 

Still no progress, EA can just take your money and you cannot get through to a human being to have it back 👍

  • Hey BurgerrSauce​, you can find all the info on requesting a refund here

    Just so you are aware, due to the nature of things like EA Play, it is not always possible to refund it.

    Darko

1 Reply

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey BurgerrSauce​, you can find all the info on requesting a refund here

    Just so you are aware, due to the nature of things like EA Play, it is not always possible to refund it.

    Darko

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