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Wixet88's avatar
Wixet88
Newcomer
3 months ago

Xbox account already linked to @anonymous.ea.com

Hi, I wanted to link my Xbox account to my EA account but when I signed in with Microsoft it gave me this

What do I do? I haven't linked any Xbox accounts before. The only account I've ever linked was Nintendo. 

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey there Wixet88​ 

    If you need help getting your accounts properly linked up, you'll want to reach out to the live support team so they can take a look and explore some options with you- here on the forums we aren't able to access your account info to investigate.

    You can submit a help request here to speak with support on this. 

  • i have also ran into the same thing linking my sons account. Just set him up a EA account yesterday and went to link hsi Xbox GT and got this 

    I reached out to live support and was told there was nothing they could do without the email that is linked to the that xbox GT. He has had that GT since he was 2, we never set up a EA account before because he was to young and now he is 17 and its been hi-jacked. He was the Live chat 

     

  • chucksmeducks's avatar
    chucksmeducks
    Newcomer
    2 months ago

    I've tried that and I got told they cant do anything because I haven't purchased anything with the anonymous account and the account that I wanted linking to the EA account used the exact same information 

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