Forum Discussion
EA_cuervo
Community Manager
1 year agoHi there,
It seems that your trying to link and Xbox account that is already linked to a different EA account. For assistance in making account changes, you will need to contact EA Help Support. I will leave instructions below on how to reach out to chat support, if you have any further questions, please let us know.
How to chat with EA Help
- Log in to your EA Account.
- Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
- Select Chat with us or Start chat.
- Fill in the contact form with your:
- first name
- last name
- platform
- subject (a short description of your issue)
- attachments (e.g. screenshots, documents, links).
- Select Send.
- A chat window will open when you’re transferred to an advisor.
After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.
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