Forum Discussion

artfamily2015's avatar
11 months ago
Solved

A Way Out unable to connect on PS4/PS5 servers

A way out Play online on doesn't work for me please help I'm on ps5 playing ps4 version and I just bought the game

  • Hey Everyone, 

     

    Would it be possible to get more information on this?

     

    • EA ID (PSN ID/Gamertag):
    • Which platform are you on?
    • Are you getting an error message?
    • Do you own A Way Out, or access it via a subscription? 
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

9 Replies

  • Hi, Yesterday I bought A Way Out from playstation store and when I try to start a new online game with my friend it says that there are some troubles in connecting with EA servers. But, if I try to connect to FC24’s Servers, it works. Why can’t I connect to A Way Out servers?

  • Whenever me or my friend load “a way out” and attempt to click online play it failed to connect to ea servers when we try again the entire game crashes. We have tried restoring licenses, restarting our consoles and random network setting fixes nothing is working. 

  • bought the game on the sale to play with at mate when clicking play online says cant connect to ea servers and if you click it again the game crashes wondering if there is any fix for this issue

  • I have the same problem, since this morning, but i don't know if it's my problem or EA's 

  • sunfeury10's avatar
    sunfeury10
    11 months ago

    I am also having this problem on the Xbox Series X. It is super frustrating because I have tried every option to fix this issue and it hasn't changed. I don't even know when or if they will fix it. 

  • So i finally got a way out on playstation, and i keep getting this any fix ?? i’ve restarted, rebuilt database an cleared cache 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago

    Hey Everyone, 

     

    Would it be possible to get more information on this?

     

    • EA ID (PSN ID/Gamertag):
    • Which platform are you on?
    • Are you getting an error message?
    • Do you own A Way Out, or access it via a subscription? 
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

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