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Khaime's avatar
2 years ago
Solved

[Bug] HUD info missing

The game works just fine untill I get to the great cliffs. Once I get here and want to load the autosaved file I will load with no HUD appearing. I can not see health bar, spirit bar, mission info, just anything. 

I tried to repair the game, played it 3 times from the start but always ending with this bug making it unable to continue to play. 

  • Hey everyone, 

    Updating this thread as ToK: Zau has had its first Patch 1.1 drop today.

    • Please note, this patch is currently only live on PlayStation®5, Xbox Series X|S, and PC and will be coming to Nintendo Switch at a later date.

    While not calling out I wanted to check if there were any changes to this issue. Grab the update reload your game and save to see if the issue reported here has continued.

    Thanks and I hope you're enjoying Kenzera!

16 Replies

  • dgirdy's avatar
    dgirdy
    2 years ago

    Hi there, so sorry! I didn't receive any notifications from this thread so I thought there were no replies.

    I am still experiencing this issue (I am on PS5). I am on the game right now and my HUD is just not there. It is there when I begin a new game. But then if I were to leave the game and come back it is gone and it does not come back (unless I start a new game).

    Is my name on here not my EA ID? (dgirdy ?). If you need my gamertag on PS5 it is DurDYGiRdY.

    The HUD disappeared around the time I first got out of that underground cave (when I was chasing the little girl). Interestingly I tested if the HUD would disappear if I left the game and turned my PS5 off near the beginning (right after encountering the first couple of enemies). However the HUD was still there when I got back. Both of the times when the HUD disappeared on me was when I Ieft the game around the time I got to the underground cave. I have also cleared the cache on my PS5 but that did not work.

    I am also past the point on the map where @HeavenlyJourney indicated their HUD returned on their screenshot. Mine has not returned even though I have passed that point.

    Is there anything you would recommend? Do you know if there will be an update patch?

    Thank you

  • I have started multiple playthroughs of the game and in every playthrough after I leave the game after meeting that girl and escaping that underground cave, my HUD just disappears when I return. I have seen others having the same issues. A few have offered solutions but none have worked for me.

    Does anyone know if EA is aware of this? Will there be some kind of update dropping soon to fix this? This is an incredibly beautful game but hard to play if I can't even see my health or spirit bar.

  • dgirdy's avatar
    dgirdy
    2 years ago

    Is there anyone that can help me at all?? Or is the game essentially just broken and unplayable?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey everyone, 

    Updating this thread as ToK: Zau has had its first Patch 1.1 drop today.

    • Please note, this patch is currently only live on PlayStation®5, Xbox Series X|S, and PC and will be coming to Nintendo Switch at a later date.

    While not calling out I wanted to check if there were any changes to this issue. Grab the update reload your game and save to see if the issue reported here has continued.

    Thanks and I hope you're enjoying Kenzera!

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