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vansmash's avatar
2 years ago
Solved

Cannot connect to any EA Games online , PS5

Can't seem to connect to EA servers for NFS Unbound and EAFC. However other games such as Helldivers and COD works. I have tried clearing cache, restarting and unplugging router and console and also restoring system licences. All this does not seem to work.

  • Hey @vansmash 

    To confirm what message do you see in NFS Unbound? Both games use different systems for the single player and multiple components so I'm curious if the same message displays or if we might have 2 separate issues. 

    Also when you have a moment can we give the following steps a try?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for Console updates 
    • Restore Game Licence

    Thanks!

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @vansmash 

    To confirm what message do you see in NFS Unbound? Both games use different systems for the single player and multiple components so I'm curious if the same message displays or if we might have 2 separate issues. 

    Also when you have a moment can we give the following steps a try?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for Console updates 
    • Restore Game Licence

    Thanks!

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