Forum Discussion
Draconsoal
9 months agoRising Newcomer
It's only on my PC. I also tried to uninstall the game and install it again - that didn't help too.
- EA_Shepard9 months ago
Community Manager
Draconsoal I sent it on over as a bug. That is an odd one. After a reinstall, unless there was cached temp files, it should have resolved that one.
Can you try the following for me?- Repair/Verify your game based on which client you are launching from Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- EA App - Repair (My Collection > Tile Dots > Repair)
- Go to C:\Program Files\Electronic Arts\EA Desktop\EA Desktop and double-click on EAUpdater.exe
- Run the System File Checker tool
- Check for Windows Updates
- Check for GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Windows troubleshooting tools
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)