Forum Discussion
EA_Illium
Community Manager
2 years agoHI @IlikeCherrios to confirm have you tried all of the following steps?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
Thanks!
2 years ago
I tried all the steps listed, and I am having the same issue.
Clean Boot, ran in admin, cleared the cache, checked connection and firewall issues, checked drivers etc.
This seems to be an issue that many people are having with t he EA client, and there are reports going back several years. When is EA going to solve this?
What are we supposed to do, file a class action lawsuit for the obviously false advertizing that caused us to buy a product *specifically* listed as offering online play? What does it take to get EA to actually fix the problem instead of making *every* consumer with the same problem jump through these hoops ?
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