Forum Discussion
oDevi1o
16 days agoNew Rookie
both my xbox and pc are hardwired and i have also tried to play wireless and i have restarted and run checks on my modem and everything is fine
- EA_Shepard15 days ago
Community Manager
oDevi1o Are you able to connect your Xbox to a hot spot to test it?
- oDevi1o15 days agoNew Rookie
i don't have access to a mobile hotspot
- EA_Shepard11 days ago
Community Manager
oDevi1o If you are getting this on both platforms, that is going to be more of a network concern rather than game. These should help with this one.
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
- Change TCP/IP Settings
- Set up a Static IP
- Check date/time is correct in Windows
- Try a new Windows User Account
- Reset Windows Host File
- Change UAC Controls within Windows (change back once tested)
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