2 years ago
it takes two result code: 102-40050000
Hi, i wanted to play it takes two with my bf on pc, but im unable to connect to server. It keeps to show the same message which is "unable to connect to the EA servers. Please check your internet connection, make sure the Platform Client is online and try again." I am for sure that my internet connection is fine, but im not sure how to check the platform client. Also other games are working fine. I hope that this message makes sense, please can someone help me? ☹️
Hey @b75ip9jrb6p6
Thanks for reaching out to the community on Answers HQ!
I wanted to check, have you tried the following already?
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
Cheers!