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cze1yn8riz92's avatar
cze1yn8riz92
12 months ago
Solved

It takes two

Good day My husband bought the game "It takes two". The game was purchased through "Epic Games", he downloaded it to his computer through "Epic Games", installed "EA", logged in and launched the game...
  • EA_Illium's avatar
    EA_Illium
    11 months ago

    Hi @cze1yn8riz92 

    Thanks for the additional information!, Can we give the following a try if you have not?

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
    3. Check if any background applications are stopping the EA app or your game.
    4. Perform a clean boot of your PC to disable background tasks that may be interfering with your game.

    Thanks!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
11 months ago
Hi @cze1yn8riz92, Apologies to confirm when you sign into the EA app and try to launch the friends app via your EA account does the game endless try to launch or do you get any specific error message?

  • cze1yn8riz92's avatar
    cze1yn8riz92
    11 months ago

    No, no error appears. The game, like all launchers, is installed on one disk, the name of the disk and folders contains only Latin letters. The only thing I noticed is that when you try to launch the game through the shortcut on the desktop, no action takes place at all. The only option to get the game to work for anything to happen is to try opening it through the EA launcher. In this case, there is simply an endless download, without any errors. We checked, for 2 hours of running the game, nothing happened.

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      11 months ago

      Hi @cze1yn8riz92 

      Thanks for the additional information!, Can we give the following a try if you have not?

      1. Run the System File Checker tool, then Check for Windows and GPU updates
      2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
      3. Check if any background applications are stopping the EA app or your game.
      4. Perform a clean boot of your PC to disable background tasks that may be interfering with your game.

      Thanks!

About EA Originals Discussion

Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,560 PostsLatest Activity: 15 hours ago